SMS Terms & Conditions | Westlake Eye Specialists

SMS Terms & Conditions

1. SMS Consent Communication

Information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If consent has been given to receive text messages from Westlake Eye Specialists, messages may be received related to the following:

  • Appointment confirmations and reminders
  • Post-visit or post-procedure communications
  • Care instructions and follow-ups
  • Administrative or billing notifications
Example: “Hello, this is a reminder of your upcoming appointment at Westlake Eye Specialists. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to appointments and scheduling.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Westlake Eye Specialists in the following ways:

  • By submitting an online form on our website
  • By providing your mobile number in-office

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message received. Alternatively, you may contact our office directly to request removal from the messaging list.

7. Help

For any issues, reply with the keyword HELP. Alternatively, you may contact us directly at westlakeeyes.com/contact-us/

Additional Options: If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked on any of our online forms.

8. Standard Messaging Disclosures

Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages. Message frequency may vary.


Contact Information

Westlake Eye Specialists – Westlake at Austin

5656 Bee Caves Road, Suite F-200
Austin, TX 78746
Phone: 512-472-4011
Fax: 512-472-5057

Westlake Eye Specialists – Village at Kyle

20871 N. IH-35, Suite 100
Kyle, TX 78640
Phone: 512-472-4011
Fax: 512-472-5057

Westlake Eye Specialists – New Braunfels

218 E Austin St.
New Braunfels, TX 78130
Phone: 512-472-4011

Westlake Eye Specialists – Killeen

2301 S Clear Creek Rd., Suite 126
Killeen, TX 76549
Phone: 512-472-4011

Westlake Eye Specialists – Georgetown

1625 Williams Dr., Suite 301
Georgetown, TX 78628
Phone: 512-472-4011

Westlake Eye Specialists – South Austin Office / Surgery Center

5200 Davis Ln, Building B, Suite 120
Austin, TX 78749
Phone: 512-472-4011